- We Can't Reach Our Activation Servers Right Now
- Windows 10 We Can't Reach Our Activation Servers Right Now
We can’t activate Windows on this device as we can’t connect to your organization’s server. Windows Activation errors are among the most common errors that users face when they upgrade to Windows 10. The problem arises from Windows Activation server which either fails to validate or recognize the license tied to the digital account. I'm trying to activate via troubleshoot and I'm getting the error: Unable to activate Windows We can't reactivate Windows as our servers aren't available right now. Wait for a few minutes or try adding your Microsoft account again. This feature is not available right now. Please try again later. See this video to know what to do, when you see 'Unable to reach Windows activation servers' errors in Windows 10.-->
As described in this article, you might see this error(0x80072F8F) if the date and time for the PC is incorrect, or Windows has trouble connecting to the online activation service and can't verify your product key. However, did you also check that you have the right timezone set in addition to the date and time?
Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.
This article discusses how to troubleshoot the activation issues in Microsoft Office from Office 365. Activation fails and you receive one the following error messages:
We are unable to connect right now. Please check your network and try again later.
Sorry, we can't connect to your account. Please try again later.
This issue might be caused by one of several circumstances. Follow these steps to help troubleshoot the issue. After each step, check to see whether the issue is fixed. If not, proceed to the next step.
Step 1. Identify and fix activation issues by using the Support and Recovery Assistant for Office 365
The Support and Recovery Assistant app runs on Windows PCs and can help you identify and fix activation issues with Office 365. Office 365: Use the Support and Recovery Assistant for Office 365
Step 2. Check whether you're behind a proxy server
Are you behind a proxy server? If you're not sure, ask your administrator. If so, you (or your administrator) might have to change the proxy settings for Windows HTTP clients. To do this, follow these steps:
- Open a Command Prompt window as an administrator. To do this, click Start, type cmd.exe in the search box, right-click cmd.exe in the list, and then click Run as administrator.
- Type the following command, and then press Enter:
Step 3. Check whether you're behind a firewall
Are you behind a firewall? If you're not sure, ask your administrator. If you're behind a firewall, it might have to be configured to enable access to the following:
Each firewall will have a different method for enable access to these URIs. Check your software's documentation for instructions or ask your administrator to do this for you.
For more information about Microsoft 365 Apps for enterprise URLs and IP addresses, see the following Microsoft article: Office 365 URLs and IP address ranges
Step 4. Check whether you have the appropriate license
- Sign in to the Office 365 portal.
- Click Settings (), and then click Office 365 settings.
- Locate the Assigned licenses area.
- If you see The latest desktop version of Office, then you have an Office subscription assigned correctly.
- If you don't see The latest desktop version of Office, contact your administrator or see the Office article What Office 365 business product or license do I have?
Step 5. If you previously activated an Office 2013 program on the computer, try to remove the existing product key
To manually remove existing product keys for an Office 2013 program, follow these steps:
Open a Command Prompt window, type one of the following commands, and then press Enter:
If you're running 64-bit Windows with 32-bit Office:
If you're running 32-bit Windows, or running 64-bit Office with 64-bit Windows:
Examine the output. Look for and locate the last five characters of the installed product key.
Remove all product keys. To remove a product key, type the following command and then press Enter:
Here's an example of the output of steps 5a through 5c:
For more information, see the following Microsoft Knowledge Base articles:
We Can't Reach Our Activation Servers Right Now
Windows 10 We Can't Reach Our Activation Servers Right Now
Still need help? Go to Microsoft Community.